Managing Workplace Stress with Extended DISC®

Stress is one of the most common challenges in modern workplaces. It affects performance, engagement, and overall wellbeing. While a certain level of pressure can motivate and energise us, ongoing stress can become draining and disruptive - both for individuals and the teams around them.

Managers and HR professionals often face the difficult task of identifying when someone is stressed and figuring out how to support them. This can feel especially hard when people react so differently. One team member may become quiet and withdrawn. Another might seem overly emotional or even irritable.

This is where the Extended DISC® framework can offer valuable insight.

What Is Stress, According to Extended DISC®?

Stress, as defined by Extended DISC®, is a reflection of environmental change and the adjustment process that follows. This is different from a medical or psychological condition. It is not necessarily about trauma or illness. Instead, it is about how our natural behavioural preferences respond to external pressures.

Some people thrive on a bit of stress. Others need stability and calm to do their best work. When we understand how different DISC styles behave under stress, we can take steps to support people before pressure turns into a problem.

D Style: Direct, Driven, Determined

What causes stress:

  • Loss of control or decision-making power
  • Inability to influence outcomes
  • Feeling stuck or blocked from achieving goals

What it looks like:

  • Becomes blunt, impatient, or demanding
  • Rushes decisions without full information
  • Focuses only on immediate results

How to support:

  • Give clear goals and autonomy
  • Let them take responsibility for tasks
  • Remind them of the bigger picture

    I Style: Social, Expressive, Optimistic

    What causes stress:

    • Feeling excluded or overlooked
    • Lack of social interaction
    • Being stuck in repetitive or isolated tasks

    What it looks like:

    • Talks excessively or seeks attention
    • Reacts emotionally
    • Acts impulsively

    How to support:

    • Encourage social interaction where appropriate
    • Offer regular praise and positive feedback
    • Keep them included and involved

    S Style: Steady, Supportive, Reliable

    What causes stress:

    • Sudden or unpredictable change
    • Unclear roles or expectations
    • Conflict or disharmony in the team

    What it looks like:

    • Resists change and clings to routine
    • Withdraws or avoids confrontation
    • Becomes overly cautious

    How to support:

    • Provide advance notice of changes
    • Involve them in planning
    • Offer reassurance and clarity

    C Style: Analytical, Accurate, Reserved

    What causes stress:

    • Lack of clear information or structure
    • Being rushed or forced to decide quickly
    • Chaotic or emotionally intense environments

    What it looks like:

    • Withdraws or becomes highly critical
    • Doubts even logical information
    • Needs everything explained in full

    How to support:

    • Provide detailed instructions and expectations
    • Allow time for analysis and planning
    • Avoid putting them on the spot

    How Extended DISC® Can Help

    An Extended DISC® assessment does more than identify someone’s style. While the DISC model is often introduced using four main behavioural styles — D, I, S and C — the Extended DISC® framework recognises 160 unique combinations. This allows for far greater accuracy and personalisation.

    Each assessment generates an individualised profile that includes a specific stress section, outlining:

     

    • The most likely causes of stress for that person
    • The observable signs of stress in their behaviour
    • The most effective ways to release or reduce stress

    This information gives managers and HR professionals a practical tool to understand what’s going on beneath the surface — and respond accordingly. It also helps individuals take ownership of their own wellbeing by recognising their stress patterns and learning what works for them.


    Final Thought

    You cannot always remove the source of stress, but you can change the way you respond to it. For yourself. For your team. For your organisation.

    The better we understand our own stress triggers — and those of others — the more effectively we can navigate challenging times together.

    Would you like to explore how Extended DISC® can help your team manage stress more effectively?

    Download Understanding Stress in the Workplace: A Behavioural Approach to learn more.

    Get started with Workplace Assessments