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- Extended DISC
- DISC Profile
-
DISC Assessments
- DISC Assessments
- Personality Test
- Psychometric Test
- Pre-Employment Assessment
- Behavioural Assessment
- Leadership Assessment
- Team Profiling
- Workplace Culture
- Change Management
- Conflict Resolution
- Employee Engagement & Productivity
- Improve Recruitment & On-Boarding
- Leadership Development
- Personal and Professional Development
- Sales Training
- Team Productivity and Cohesion
-
Workplace Assessment
- Workplace Assessment
- Sales Competence Assessment
- Aptitude Test
- Cognitive Ability Test
- 360 Assessment
- Mathematical Logical Reasoning Test
- Social Context Reasoning Test
- Word Association Reasoning Test
- Spatial Reasoning Test
- Visual Memory Test
- Numerical Reasoning Test
- Verbal Reasoning Test
- Abstract Reasoning Test
- Logical Reasoning Test
- Sales & DISC Accreditation
- Resources
- Contact
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0800 333 668
Getting Customer Service RIGHT using DISC


One customer service experience can change the entire perception a customer holds towards an organisation – make sure it’s a GREAT one! Use Extended DISC to get the people-part right.
Learn to recognise the behavioural style of each of your customers and use this knowledge to adjust your own style to suit theirs. This will improve the customer’s experience of your service, product or industry; ensure their continued loyalty; help build your business a reputation for excellent in customer-service that in turn will bring in more business.
"Customer experience is the next competitive battleground. It's where business is going to be won or lost." Tom Knighton - Conversant’s Global Practice Lead for Executive Development.


Apply Extended DISC to your business
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